Can we setup JIRACORE+JIRA AGile+Jira service Desk? Edited

Hi Jira Team,

I would like to setup a project with Jira Agile and Jira servicedesk .

Could you please provide the steps to Install and configure jira with Jira agile and service desk?

Could please let us know to manage "User management" + permissions and License.





3 answers


Waiting for valuable suggestion

Give us a chance!  Many of us have things like work, sleep and a life to spend time on.

0 vote

Set up the project as a Service Desk project, and then create the Agile boards you need from that project.

While Service Desk projects need to be flagged as Service Desk to make the portals work, Software functions simply need to be told to look at an existing project.

You will run into one problem with doing this though - only JSD Agents get full access to the issues, so while your Software users will be able to see the Software boards, you might find they can't do much with them!

Atlassian has great documentation. Make use of it.



Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,315 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot