Hi Jira Team,
I would like to setup a project with Jira Agile and Jira servicedesk .
Could you please provide the steps to Install and configure jira with Jira agile and service desk?
Could please let us know to manage "User management" + permissions and License.
Set up the project as a Service Desk project, and then create the Agile boards you need from that project.
While Service Desk projects need to be flagged as Service Desk to make the portals work, Software functions simply need to be told to look at an existing project.
You will run into one problem with doing this though - only JSD Agents get full access to the issues, so while your Software users will be able to see the Software boards, you might find they can't do much with them!
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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