We are going to set up a Knowledge Base for JIRA Service Desk users. Customers would not be licensed. We also want some staff to have access, but restrict some article just to the licensed staff–no access by customers. Is this possible?
You can do this if the articles you don't wish to share are in a different space. It would be nice if you could set permissions on a page by page basis, but I do not "think" this is currently possible. At least I have not found a way in the brief time I have spent looking into that.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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