We are going to set up a Knowledge Base for JIRA Service Desk users. Customers would not be licensed. We also want some staff to have access, but restrict some article just to the licensed staff–no access by customers. Is this possible?
You can do this if the articles you don't wish to share are in a different space. It would be nice if you could set permissions on a page by page basis, but I do not "think" this is currently possible. At least I have not found a way in the brief time I have spent looking into that.
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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