Can we migrate data from an older version of JIRA to the current or newer version?

Venkata Subbarao Harish Nimasakavi
Contributor
September 23, 2024

Hi 

I want to migrate data from older version of jira to current or new version is it possible ?

Currently we are using Cloud version .

Please help me on this with full details.

Thanks ,

Hairsh N

2 answers

0 votes

Hi @Venkata Subbarao Harish Nimasakavi

There are multiple ways to migrate like copy Jira data, JCMA or Atlassian partner. Selecting one tool will depend on following:

- Do both the Jira versions you are working with have the same field templates?

- Are you moving an entire project or only selected data?

- Is the newer version of Jira already in use?

- How much downtime can you afford during the migration?

If the newer version of Jira Cloud has the exact same field templates and downtime during the migration is acceptable then you can go ahead and copy Jira data to the cloud, as Samuel suggested.

But if system downtime is not an option or if you have different field templates between Jira Server and Cloud then the best approach is to go with an Atlassian Partner. OpsHub, an Atlassian Silver Partner supports zero downtime and no disruption migrations allowing teams to continue working on both systems without any halts in operations or productivity. Live++ migrations can migrate across different field templates, without having to upgrade to the Jira Server.

Feel free to get in touch.

Hope this helps!

0 votes
Samuel Gatica (ServiceRocket)
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 23, 2024

Hi @Venkata Subbarao Harish Nimasakavi 

Can you please provide more context?

- Do you want to migrate data from a Jira Server or DC instance to Cloud?

- Whats the current Jira version that you have installed?

 

Best regards

Sam

Venkata Subbarao Harish Nimasakavi
Contributor
September 23, 2024

Hi @Samuel Gatica (ServiceRocket)  

IS it possible to migrate data from Cloud older version to newer version and could you explain how to migrate data from Jira server to Cloud.

Currently we are using Jira Cloud.

Best Regards

Harish

Samuel Gatica (ServiceRocket)
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 24, 2024

Hi @Venkata Subbarao Harish Nimasakavi 

In a Cloud-to-Cloud migration, you need to Copy Jira Data to the new Cloud environment.

Before you kick off the process, please take a moment to check the following document to help you plan everything smoothly.

 

Best regards

Sam

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