Can we log time against closed issues?

I'm assuming this is a permissions setting that I'm missing, but I can't seem to figure this one out. We use Tempo to track our time if that helps.

1 answer

You can try to:

  1. go to Jira-administration
  2. select Add-ons tab
  3. select Global Configuration in Tempo section on the left side of the screen
  4. go to Time Tracking Permissions and Validation frame
  5. select Allow logging on not editable issues *

* By default, it is not possible to edit an issue while in the "Closed" state.

If you would like to allow editing of closed issues, this can be done by editing the workflow (see Configuring Workflow), and removing the jira.issue.editable flag from the Closed step.

Link: https://confluence.atlassian.com/display/JIRA/Allow+editing+of+Closed+Issues

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