Can we have direct report from where we can know the number of days between "Created" and "Date of First Response" fields?

[Trupti Gaikwad]

Can we have direct report from where we can know the number of days between "Created" and "Date of First Response" fields in JIRA?

[Renjith Pillai]

Use a scripted field using Script Runner plugin, and take the different between Created and First Response fields.

[Alexey Paveliev]

I would agree that creating a script field is the easy option to show desired information in issue screen.

But can you actually make it visible in issue navigator and make it searcheable?

[JamieA]

Yes, you can. Check the docs: https://studio.plugins.atlassian.com/wiki/display/GRV/Scripted+Fields

If you just want to query and not display you could do:

issueFunction in expression('', 'DateOfFirstRespose > created + 10*d')

for instance, to find issues where the response date was more than 10 days after creation.

[Trupti Gaikwad]

Thanks. However, our current JIRA version is 4.3.4 and this plugin support 5.1-5.2.4

[Renjith Pillai]

Yes, click "All Versions" in the market place link - https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner

[Trupti Gaikwad]

Please find below the sreenshot.

[Trupti Gaikwad]

The "Date of First Response" is a cutome field and direct report means JIRA report from which we can get this info.

[Alexey Paveliev]

What is 'direct report'? I assume you have some work around to get day before first response.

BTW What is "Date of First Response"? Is it a custom field?