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Can we have direct report from where we can know the number of days between "Created" and "Date of First Response" fields?

Can we have direct report from where we can know the number of days between "Created" and "Date of First Response" fields in JIRA?

4 answers

2 votes
Renjith Pillai Community Champion Jan 08, 2013

Use a scripted field using Script Runner plugin, and take the different between Created and First Response fields.

I would agree that creating a script field is the easy option to show desired information in issue screen.

But can you actually make it visible in issue navigator and make it searcheable?

Yes, you can. Check the docs: https://studio.plugins.atlassian.com/wiki/display/GRV/Scripted+Fields

If you just want to query and not display you could do:

issueFunction in expression('', 'DateOfFirstRespose > created + 10*d')

for instance, to find issues where the response date was more than 10 days after creation.

Thanks. However, our current JIRA version is 4.3.4 and this plugin support 5.1-5.2.4

Renjith Pillai Community Champion Jan 08, 2013

Yes, click "All Versions" in the market place link - https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner

What is 'direct report'? I assume you have some work around to get day before first response.

BTW What is "Date of First Response"? Is it a custom field?

The "Date of First Response" is a cutome field and direct report means JIRA report from which we can get this info.

Please find below the sreenshot.

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