Can we enter predefined text in comment of an issue?

Scenario: 

If QA team is assigning back the issue to client team so can we put predefined text (For e.g. Please don't test until you get new build of app) in comment field of the 'QA Verified' pop-up which we put while changing the status of the issue. 

Is this possible in JIRA cloud? 

1 answer

0 votes

Ugh, don't do that.  Automatic comments don't do anyone any favours.  Design the workflow so that it shows the users why things are happening automatically and leave comments for when humans really need to add extra information.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,754 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot