Can we create a headless user in Jira or can we link google group as a Jira user?

Basically I am trying to figure out if I can redirect a perticular issuetype to google group or to a headless user? one example is if issuetype is oncall bug it should be redirect to google group or a headless user.

1 answer

0 votes

Create a dummy user with the email group.

Remember - Jira does not do "assign to group", it's all about individuals taking responsibility,

What about rotating assignment? FOr oncall bugs do we have some facility/add-on plug-in where we can mention the name vs date, and bug can be assigned to appropriate person?

No, Jira doesn't do assign to groups. To change assignees, you'll need to write a service that can re-assign issues according to your rules.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Jira

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,089 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you