This question is in reference to Atlassian Documentation: Setting up service desk users
By default, everytime we add new customer (email address) to organization, JIRA sent activation email to set password to that customer.
How can we configure this behavior so that JIRA does not send activation link to email? We just want to use JIRA for our service desk agents only, but we still want to use correct email address for each customer.
Thank you in advance.
Yes: do not create the customer via User Management, but rather via JSD using any of following methods:
Beware that some notification email will still be sent: "admin has invited you to portal" and "request are created, we'll get back to you". The later can be turned off via notification settings
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs