Customer is project owner in JIRA
Issues are entered in JIRA by Customer.
We (software agency) are accessing the issues.
We (software agency) wants to add our own comments. These comments must not be seen by the project owner.
Why? We as a software agency, wants to discuss the pro's and con's of certain solutions to issues without the peeking of the project owner.
Is there a way/workaround to achieve this kind of modus operandi?
You can add comments restricted to a specific group. Check the documentation on https://confluence.atlassian.com/display/JIRA/Commenting+on+an+Issue
Basically, you need to make sure the Project Owner is not inside the group. Then when you add the comment, set the comment visibility to just your group.
You can restrict a comment to a particular role (say, "Developers") when you add the comment, you then just have to make sure the "Project Owner" isn't in the Developers role. To set the security level of a comment, click on the open padlock icon under the comment field during add or edit. That works for me, at least, and I'm not aware of any specific installation requirements to use that feature.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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