Can users with JIRA Core licenses create/assign issues in a software project?

Our support engineers are allowed to create issues, edit issues, view issues, assign issues, and search for issues in our software projects. They don't use other JIRA or JIRA Agile features. After the JIRA Software conversion, will these users need JIRA Core licenses or JIRA Software licenses?

1 answer

5 votes
Dave Meyer Atlassian Team Oct 06, 2015

Based on what you described, your support engineers can use a JIRA Core license. Users with JIRA Core access can interact with issues in software projects, they just won't see JIRA Software features like agile boards and reports or development tool integrations.

Dave Meyer

JIRA Product Manager

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,138 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot