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Can there be more than one admin in the service desk?

Steve Schulthie
Steve Schulthies December 16, 2015
 
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Jeff Tillett
Jeff Tillett
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December 16, 2015

Admin's would be defined the same way as JIRA core. Either in an admin group or specifying users for the Admin role within your Service Desk project. Either way, we have 4 admins in ours. 

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Chander Inguva
Chander Inguva
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December 16, 2015

Hi Steve,

              Yes there can be as many as you want. They are called agents and Service Desk pricing depends upon number of agents. https://www.atlassian.com/software/jira/service-desk/pricing/

However there can be unlimited customers who can open tickets via customer portal.

 

Hope this helps

Regards

Chander Inguva

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