For a subset of users, is it possible to show only a subset of the fields on the Create Issue screen? For our normal users who report issues, we'd like to reduce the clutter, but for devs and admins, we'd like to give them the normal/full set of files when creating an issue. Is that possible? Any general tips on what to do to accomplish that? Thanks.
An easy solution would be to use tabs on the create screen with the normal user fields on the first tab and the other on the second. In my experience most people won't look at the second tab. JIRA doesn't allow field level control by user and since you're in the cloud I don't believe you can use scripting to control it.
I would second Gabrielle's suggestion of just making a separate Issue Type or Project. You can then associate a minimized Field Configuration or different Screen altogether. These are the built-in methods of showing users different sets of fields.
If you are on On-Premise JIRA I know there is the "Field Security" add-on but I don't think there is anything in JIRA Cloud of this variety.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
@Rachel Wright (Jira Genie), @Billy Poggi (AUG NOVA, DC), and @Dana Jansen (Confluence Queen) are just some of the folks that lead one of the world's most active Atlassian User Group (AUG)....
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs