When I add a comment to a request in service desk (v3.0.5), the following text is pre-populated:
"Hi [Full Name of Reporter],
– [Commenter's Full Name]"
Can this default text be modified? We would like to use First Names instead of Full Names.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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