When I add a comment to a request in service desk (v3.0.5), the following text is pre-populated:
"Hi [Full Name of Reporter],
– [Commenter's Full Name]"
Can this default text be modified? We would like to use First Names instead of Full Names.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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