Can the JIRA notification feature aggregate changes close in time to each other?

Can the JIRA modification update feature aggregate changes to 1 issue into 1 and only 1 email announcement when the change events are less than 1 minute apart?

(Many times I depend on people reading my JIRA updates.  Many times they are ignored because there are normally 2 to 6 closely related JIRA emails with trivial changes clogging their mail box.  What do they do?  They set up filters to send JIRA email into a separate folder – with good intentions of reading them – someday.)

I AM NOT LOOKING FOR DAILY AGGREGATIONS!  It is important to get information out in a timely manner (for example, in time for a impending meeting).

A good prototype to follow: Stack Exchange (http://stackexchange.com/) already implements an email notification feature as described here.

-thanks

 

1 answer

It´s absolut annoying to get a bunch of Mails for simple but sequentiall changes that occur every time a ticket is edited:

add comment, change comment a few times for typos, change status, version, solution, change assignee.

 

 

Agreed.

I am not sure of Atlassian's business plan.  I'm sure they want market penetration.  But they are missing wide acceptance as many of their potential clients (workers in industries where Atlassian is available) simply do not bother with Atlassian software - filtering all Atlassian tagged email to the trash.

The canned Atlassian answer to mitigate this problem is to ask the receiver to adjust their Atlassian email filters.  The problem is that the receiver is likely not an Atlassian (power) user and is likely a non-technical manager.  Who, one fine day, discovers they can auto-trash all Atlassian emails.

Guess, how many mails did i receive because of your comment?

Yes, it is 4 (in words four) mails.

2017-03-18 14_58_13-Clipboard.png

In this situation, only one comment was posted, it´s clearly a bug. JIRA Admin [Administrator], please fix this bug.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published yesterday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

58 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you