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Can't tag a user in comments - new issue

All of a sudden you can't add a note to someone on a case unless they 1) created the case 2) are a watcher of a case 3) have already commented on a case

1 answer

1 accepted

Looks they know about the issue: https://jira-core.status.atlassian.com/

User List references are not properly searching for users

Investigating - We are investigating an issue with user searching functionality that is impacting some Jira Cloud customers. We will provide more details within the next hour.
Sep 24, 19:23 UTC

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