Can't start JIRA for the first time

Hi,

 

I'm trying to install JIRA on windows, After I configured the config.bat file with the port,DB, JIRA home, Then I run start-jira.bat, then go to the URL:8081 (which is my port), I get the following message: 

Sorry, we had some technical problems during your last operation.
Request assistance
Return to the previous page

I tried uninstalling JIRA then reinstalling, with the same result.

 

I uploaded the JIRA log file and catalina log fine to my online server to be able to insert link them here . Here is the log files : 

http://customcompact.com/log/

Thanks in advance.

 

1 answer

0 vote

You are getting connection refused on 8005, JIRA's default server port. Either the port is not open or it is used by some other app.

Try opening that port and see if that helps.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Mission-critical battery manufacturer fulfills FAA software requirements with Commit Policy Plugin

EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...

171 views 0 2
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you