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Can't sign up for Jira Free as "Agree and Start Now" button is grayed out.

ziplock9000
ziplock9000 November 10, 2020

I have a Bitbucket & Trello account and I'm trying to sign up for Jira Free, but the button is grayed out.

- I don't already have an account

- Tried in Chrome & Edge

chrome_DMAzcQJ6Pd.png

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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November 10, 2020

The "welcome back" message tells us that you do have an account - it can't possibly know who you are unless you've already logged in.

Have you tried the "start new site" link in there?

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ziplock9000
ziplock9000 November 10, 2020

This is exactly what happened, I feel silly now as it's so obvious. 

Thanks.

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 10, 2020

We've all been there.  I don't think this page is particularly intuitive (for people who already have one or more subscriptions)

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