We've been using Confluence OnDemand for a year or so, and have been adding phone numbers and other details into the Users. These details then show up in the User Profile Macro.
Now that we have started a Jira trial, we no longer have the ability to set the fields. How can we get it back without stopping the Jira trial?
Ah, Im not really sure I know how to answer your question!
The users existed before Jira was being trialed. - does that mean they are not coming from Jira?
If I go to User management in Jira, and then click on my user account. I see a button to click called "Edit". When I click that button the only options I get are to change my email address and name. No sign of telephne number etc.
Does that help?
According to this page:
I should go to the cog icon-> User Management -> Select User -> Actions -> Edit Details.
My problem is that I don’t have the “Actions” item to click. Once I click on a user name, all I have is an “Edit” button that allows me to change email and name only.
When we were running Confluence only. This wasn’t a problem. What am I missing?
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs