Hi,
I configured my instance to show me the resolution screen when closing an issue and the screen appears properly - I select a resolution for example "Won't Do" or "Cannot reproduce" or basically any resolution:
but once I close the ticket resolution always says "Done"
Am I missing something obvious here? Do I need to configure something somewhere? Or is it a known bug?
it is also worth to check post-function of that transition.
If there is a function to set resolution value remove it and that should solve your issue
BR,
Leo
Yep that will be the culprit I expect.
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