Can't set Fix Version

[Trine Ahlburg]

HI

When I create a new issue I can choose a Fix version from the scrolldown menu, but if I for some reason don't set the field when created I cannot edit it again.

If I do set a value when I create the issue, the Fix Version field is editable.

What am I missing here?

 Trine Ahlburg

[Mizan · Accepted solution]

Check the permission scheme , you need to have resolve issue permission in order to set Fix versions

[Trine Ahlburg]

HI Mizan

The resolved issue permission is set to "application access (any logged in user)".

Trine

[Information Technology]

This solution worked for me, thanks Mizan.

[Marisa Hager]

Thank you so much! I had been troubleshooting this for way too long and this fixed my problem immediately.  For some reason the administrators who came before me removed the resolve issue permission from the group of "project owners".  I never would have thought to look at the resolve issue permission - you saved me so much time and trouble, thank you!

[Mizan]

You're welcome . Good to hear that my answer helped.

[Mitali Seal]

I have The resolved issue permission is set to "application access (any logged in user)".

Yes, the field is there on the Create and Edit screens, but it's not editable. 

NONE in bold is written next to the field.

This screen is used by multiple projects - it works for all projects except one.

Please help!!

[Mitali Seal]

Thanks for all the pointers, they were very helpful - I resolved my issue.

[neeta jain]

Hi Mitali,

How do you resolve above issue?

As same thing is happened to me as well, can you please tell me how it works for you?

Regards,

Neeta Jain

[Saskia Zeedijk]

You need to check 3 things:

1. Does the user have Resolve issue permissions

2. Has the Fix Version/s field been added to the Edit screen

3. Make sure a Version has been created from the Project settings.

When all 3 are there, the field should show up and be editable, too.

[Barbara Maren Winkler-Wolff]

In my case, all 3 conditions are definitely met, and I still can't edit Fix versions.

* The project has releases. Plenty.

* The Fix version field is on the Edit screen.

* I have permissions to resolve issues. I am project admin.

Worse, this is intermittent. It did not work in May when it was important. It worked intermittently in August. Now again it's not working.

[Nic Brough -Adaptavist-]

Is the fix version field on the edit screen for the issue?  Click edit and check that it is there (and use the "where's my field" option in the "configure fields menu to find out why it is missing)

[Trine Ahlburg]

Hi Nic

Yes, the field is there, but it's not editable. 

NONE in bold is written next to the field.

Trine