Can't seem to comment on subtasks


I am unable to create comments on JIRA subtasks. I have searched around but most subtask documentation seems to involve other third party integrations which have nothing to do with my questions. I cant see at this time as the JIRA Admin to put a comment on a subtask and am unsure where to configure this otherwise if possible.


4 answers

This widget could not be displayed.

What does the Permission Helper say?

This widget could not be displayed.
Joe Pitt Community Champion Apr 18, 2016

Unless you have a plugin or other modification, subtasks use the same permissions as regular tasks. Can you comment on regular tasks? If not, you'll need to be granted permission to add comments. If so contact your JIRA admin.

This widget could not be displayed.

permission helper says i haver permissions to do it but I do not see a comment box in the subtask ticket. I have checked and all jira-users group should have permission to do so we just dont see the comment button available.




This widget could not be displayed.

JIRA Administrators can configure additional permissions at the workflow level. For instance, the default JIRA workflow has issues that are Closed uneditable. In a similar fashion, one could deny Comment permissions. 

If the Permission Helper says you have permissions, you'd need to check out the base configurations and find the culprit. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

195 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you