Can't see the Epic panel after enabled it

I followed instruction here to enable kanban backlog and epic panel. Back to the board, select Backlog board and Epic /Version panel disapears in the second. When I select the Kanban board, it still rolling showing nothing.

What or where is the problem.

Other information : I already had added 2 epic before activated the panel,

Using Jira Cloud

2 answers

1 accepted

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Accepted answer

I finally found what was wrong. I added all column status in the Kanban Backlog instead of just adding backlog status. Letting "select for dev", "In progress" and "Done" status in their own colmn solved the problem.

Tested using new project without any kind of issue and it makes the same thing:

No epic panel in Backlog board and nothing appears in the Kanban board.

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