Can't see issues in a column in the board


I added a new status to my workflow, and a new column in my board that should include the issues with this status, but , when I change a issue's status to that new status , I can’t see it in that column in the board- the issue disappears from the board…. Any idea why this can happen??

2 answers

1 accepted

0 votes

Did you do the column to status mapping under board configuration? If so, can you check the board's filter to make sure the filter includes issues in that status?

I would also make sure that not 'quick filters' are selected while viewing the board.

Thanks!!! Adding it to the filter did the trick 

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,950 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot