Can you check catalina.out? What is your logging level? Try changing it to get more information.
Also, try to check online KB about "The JIRA Server was contacted but has returned an error response". It will give you several points to check, like this.
This is the error found in catalina.out: 2015-08-11 15:39:30,552 http-bio-9443-exec-25 WARN anonymous 939x98881x1 7czp0p 10.34.105.53 /rest/api/2/screens/11264/tabs/11618 [atlassian.authentication.license.LicenseCheck] Please obtain an unlocked version of TechTime NTLM Authenticator. 2015-08-11 15:39:30,555 http-bio-9443-exec-25 ERROR jironghu 939x98881x1 7czp0p 10.34.105.53 /rest/api/2/screens/11264/tabs/11618 [jira.rest.exception.ExceptionInterceptor] Returning internal server error in response java.lang.reflect.InvocationTargetException
That's the beginning and end of the same java exception. I tried to disable all plugins I just installed, still got error like this: 2015-08-12 11:14:10,731 http-bio-9443-exec-23 ERROR jironghu 674x100347x1 s6qrsg 10.34.105.53 /rest/api/2/screens/11264/tabs/11618 [jira.rest.exception.ExceptionInterceptor] Returning internal server error in response java.lang.reflect.InvocationTargetException at sun.reflect.GeneratedMethodAccessor3833.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker$1.invoke(DispatchProviderHelper.java:234) .... .... Caused by: java.lang.NoSuchMethodError: com.atlassian.jira.issue.fields.screen.FieldScreenTab.rename(Ljava/lang/String;)V at com.atlassian.jira.rest.v2.issue.ScreensResource.renameTab(ScreensResource.java:189) ... 184 more
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! My name is Amir and I’m on the Jira Service Desk product marketing team at Atlassian. Our team would love to understand how you’re leveraging our ecosystem for Jira Service Desk. Wha...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs