Can't remove product access from group (Jira administration)

Maciej Bozik June 6, 2022

I have created User Group and granted rights to product: Jira Software administration.

In group settings, in section Group Product Access I added Jira Administration and set the role of "Product admin".

Now I wish to remove this product access from group and it is not possible. 
I am receiving following error:

"Something went wrong.

There was a problem removing this product from the group. Please try again in a few minutes "

I found following errors in Web developer tools:

https://admin.atlassian.com/gateway/api/adminhub/um/org/XXX/groups/revoke-product-roles - error 400

When I check response I have:

{"key":"fieldConstraintsViolated","context":{"fieldViolations":[{"field":"revokeGroupProductRoles.arg1.roleAssociations[].resource","violations":[{"key":"Currently only site scoped resources supported for these resource owners: [platform, chat, confluence, jira, jira-core, jira-software, jira-servicedesk, jira-product-discovery, opsgenie, statuspage, avocado, canvas, townsquare, compass, avp]"}]}]}}

Any ideas where could be a problem ?

1 answer

0 votes
Maciej Bozik June 7, 2022

It had to be some cache issue. I tried today and it worked :) 

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
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Site Admin
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AUG Leaders

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