one of our team member can't open any attachment in JIRA issues. no Excel,no word etc.
She was able to do that before and suddenly it stopped working.
Please advise asap.
Does your team member have the same problem when using a different browser or computer?
Have a look at the browser troubleshooting guide here: https://confluence.atlassian.com/kb/browser-troubleshooting-guide-330796533.html
Hope this helps a bit.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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