Can't map CSV data into summary field

First, I have Admin privileges.  I have created a project.  That project is linked to several screens, all of which contain the Summary field.

When I get to the Map Fields screen in the CSV Import Wizard, I map a CSV Field to the JIRA field, Summary, and enable the Map Field Value checkbox (actually, it doesn't matter if I enable or not).  

The Next button is grayed out and I can't proceed to the next screen.

On the File Import screen, I get this warning when I choose the file:  "The CSV file you uploaded contains non-ASCII characters. Make sure to set the right encoding."  Encoding is set to UTF-8.  Might that be a factor?

1 answer

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Timothy Chin Community Champion Dec 07, 2016

There must be some non-ASCII chars in the file. Open the CSV file with a texteditor to find it.

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