Can't login to my account

Hi!

I've been trying to loggin to my account all afternoon and haven't been able. In the morning I logged in with no problem but now a sign appeards that says: Su cuenta no está disponible todavía en esta instancia de OnDemand. (Your account is not abaliable in the OnDemand instance yet").

Can someone please tell me whats wrong? I have an adminsitrator account, I should be able to logg in..

Thanks in advance.

2 answers

0 vote

Hi Alexia,

I would kindly ask you to raise a ticket on https://support.atlassian.com/due to the information provided being related to your user account.

Please, do not hesitate on contacting us at any moment.

Kind regards,
Rafael

Thank you Rafael! I'll do that,

Regards,

Alexia

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