Can't login to company site and projects

Since the weekend I can login to Jira and see my profile (developer rights) but I can't get into the projects I'm in, even with a direct link to a task, Jira says I do not have enough permissions. any help on this?

4 answers

0 votes

You'll need to talk to your administrator.

Sounds like either your account has had groups/roles removed, or permission schemes have been edited to exclude you. Both of which are done by admins. (Although it might be just project roles, in which case you may only need to talk to your project admins)

After the upgrade to 6.3 by JIRA, even administrators can not even access their own projects because they have no rights. Seems something went a bit wrong in the upgrade...

0 votes

Do the administrators still have system admin rights?

You'll need them to check all the permissions.

It seems it has been resolved. I just want t know from JIRA is how it's possible that everything worked fine before the upgrade and afterwards an administrator did not have permission to view the projects heself created...

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,492 views 15 20
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you