Can't login to JIRA after Cloud -> Server migration

Hi,

   I'm new to jira

Here is the link http://jira.helixtech.co:8080/secure/Dashboard.jspa

when try to access my home page it shows the error like

"the site can't be reached"

jira.helixtech.co took too long to respond.  

ERR_CONNECTION_TIMED_OUT

 

can anyone help how to fix this issue soon?

1 answer

This widget could not be displayed.
Henning Tietgens Community Champion Aug 02, 2017

The error message suggests that your server is not reachable from your computer. This may be an firewall/network issue or the server is not up and running (take a look into the log files of the JIRA server).

Henning

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

165 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you