Can't login to JIRA after Cloud -> Server migration

Sirajdeen August 2, 2017

Hi,

   I'm new to jira

Here is the link http://jira.helixtech.co:8080/secure/Dashboard.jspa

when try to access my home page it shows the error like

"the site can't be reached"

jira.helixtech.co took too long to respond.  

ERR_CONNECTION_TIMED_OUT

 

can anyone help how to fix this issue soon?

1 answer

0 votes
Henning Tietgens
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 2, 2017

The error message suggests that your server is not reachable from your computer. This may be an firewall/network issue or the server is not up and running (take a look into the log files of the JIRA server).

Henning

Suggest an answer

Log in or Sign up to answer