Can't login to JIRA after Cloud -> Server migration

Taylor Huston June 3, 2017

I performed a Cloud -> Server migration, and now unable to login.

I've tried my Atlassian Account credentials, as awell as sysadmin | sysadmin from 
https://confluence.atlassian.com/adminjiraserver073/migrating-from-jira-cloud-to-server-applications-861253108.html

Any ideas?

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somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 5, 2017

Hi Taylor,

Hopefully you've regained access to your instance.  If not, the first thing I would do is take a look at Cannot login as sysadmin after import backup from JIRA OnDemand to JIRA Standalone.  If the steps in that article don't work out for you the next step would be to reset the password to 'sphere' using the instructions in Retrieving the JIRA Administrator.

Cheers,

Branden

Taylor Huston June 7, 2017

Yeah. I just rebooted the entire server, then the default sysadmin | sysadmin worked fine so :shrug:?

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