Can't log work for issues

[Brent Pease]

Hi - None of our users on our OnDemand instance can log work (by clicking on the plus sign next to Time Tracking or any other mechanism we can find). This seems to have just started happening today. It is effecting all users across many different tasks.

I don't believe any of our settings have changed. Has anyone else seen this recently?

Thanks!

Brent

[Michael Knight · Accepted solution]

This is a Tempo bug that arose in the latest version:

• https://studio.plugins.atlassian.com/browse/JTMPO-515

Tempo appears to be aware of the problem, so we should hopefully have a fix soon. The workaround is to disable the Tempo plugin.

[Jobin Kuruvilla [Adaptavist]]

Since it is onDemand, you don't have any customizations I would think. You will have to raise a support ticket with Atlassian to know what's going on!