Can't link Crucible to Jira

When creating an applink from Crucible to JIRA I got:

No response was received from the URL you entered - it may not be valid. Please fix the URL below, if needed, and click Continue.

1 answer

0 vote

Hi, 

Typically this messaging comes up if there's an issue with communication between the 2 servers. Check out the following article for a few tests you can run to confirm if this is the case. 

https://confluence.atlassian.com/display/KB/Network+and+Connectivity+Troubleshooting+Guide

I'll also add in our guide on troubleshooting applications links as it covers most issues and scenarios one might run into. 

https://confluence.atlassian.com/display/KB/Application+Links+Troubleshooting+Guide

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