When I click install and then accept access to the JIRA components that it needs I get a red error bar that says
"Problem accessing add-on file at Gantt Cloud."
Is this a general issue that needs to be fixed or is there something I need to do with my JIRA cloud account to allow it to install?
Thanks Adrian. I have contacted them. Still no response from them. I guess they aren't the fastest. I've tried re-indexing and everything but it looks like I can't install any add ons from the marketplace. I've tried to update the UPM but that is locked so it won't let me. I figured it might be an issue with that since some other posters posted similar problems with different add ons. Thanks for your help.
The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs