When I click install and then accept access to the JIRA components that it needs I get a red error bar that says
"Problem accessing add-on file at Gantt Cloud."
Is this a general issue that needs to be fixed or is there something I need to do with my JIRA cloud account to allow it to install?
Thanks Adrian. I have contacted them. Still no response from them. I guess they aren't the fastest. I've tried re-indexing and everything but it looks like I can't install any add ons from the marketplace. I've tried to update the UPM but that is locked so it won't let me. I figured it might be an issue with that since some other posters posted similar problems with different add ons. Thanks for your help.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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