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Can't find Jira Update Check Tool and Manage apps option on Jira 7.6.

As per the upgrade instructions:

https://confluence.atlassian.com/adminjiraserver/preparing-for-the-upgrade-966063325.html

Make sure your apps are compatible with the new version, so they keep working after the upgrade. You'll need to disable all incompatible apps as they might affect the upgrade.

  1. Go to  > Manage apps.
  2. Scroll down past the list of apps from Atlassian Marketplace, and click JIRA update check.
  3. Select a version you want to upgrade to, and click Check.

But I can't find Manage apps option by going to settings icon on Jira 7.6.

As I'm updating Jira from 7.6 to 8.4 is there any other ways to check Jira app compatibility.

1 answer

Hi rashmi.bisoi,

Ensure your user has not only the Jira Administration permission but also the Jira System Administration global permissions, since this options are only available to system administrators.

See Managing global permissions page


Regards

Hi Jack,

User has the Jira System Administrators permissions but still the Manage Apps and  Jira upgrade check button is not visible.Please tell me the other alternative for this

Hi could you share with us what groups are assigned to the global Jira System Administrators permission and also a screen to see what groups the concrete user belongs to?

Thanks

Hi Jack,

PFB the details of groups

User Name:-sysadmin

Group Name:-administrators

GBI-Admins

GBI-users

system-administrators

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