I had 30 minutes to move a Gliffy diagram from my independent Gliffy account and move it to the Gliffy Add-on for our team Jira account.
Can't find list of INSTALLED add-on's in the dashboard.
When I click on Gliffy then MANAGE I get nothing but a display showing the add-on version.
I can't see how to get to Gliffy from our Jira dashboard.
30 minutes is up... hopefully when I get back Monday there will be an answer here, unless everyone's away for the weekend.
If you would like to find the plugin settings, you can do so by navigating to Administration > Plugins section. If you're using OnDemand, the steps to access the plugins section is a bit more complex.
I believe that you would like to copy the diagram from your online Gliffy account to your JIRA; you can export the diagram as a Gliffy XML file and:
This has been outlined here: Copy Diagram from Gliffy Online for use in JIRA.
By the way, the Atlassian guys need to get this book ASAP: "Don't Make Me Think" - it's about how to not drive away users by forcing them to invest time and effort to figure out your interface.
And I do realize this is not a support site but just a community forum, at least I *think* tha's what it is since Atlassian doesn't really say this clearly, but I can't find any place to get support or "answers" except here.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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