I'm trying to set up a filter that will look through a list of tickets that are in a certain status, but do NOT contain a specifc comment. If that comment is present I do not want it to be picked up. I've been trying to use the filter below as an example, any help on this would be greatly appreciated...
project in (ABC, CDF, XYZ) AND status = Resolved AND comment !~ "\"Ready for Release\""
did you tried like this?
project in (ABC, CDF, XYZ) AND status = Resolved AND comment !~ "Ready for Release"
check this document to perform text searches on comments
!~ is a funny operator. What it does is find any issue with a comment that does not contain the text. So, if you have an issue with 2 comments ("Blah" and "Meh"), comment ~ "Blah" and comment !~ "Blah" will BOTH find the issue.
I believe you want to first create a filter that finds resolved issues WITH the comment and then create another filter that finds resolved issues not in the first filter (i.e. does not contain the comment).
For example, F1 = ... ~ "Ready for Release", F2 = ... filter != F1
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