I was missing a mapping in the Columns of my agile board... once I had added Closed to my Done column JIRA could then move onto the next sprint. The status of some of the sub tasks was 'Closed' which weren't understood as a final status. That's what happens when you mess around with workflow!
glad yours is fixed! just in case someone else runs into the same issue: in our case, sub-tasks weren't completed and they didn't seem to carryover to the next sprint like normal tasks do. we ended up deleting the sub-tasks and voila, we could end the sprint. now we just don't use sub-tasks.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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