Can't delete user from groups who previously was the jira administrator

Good day, 

I can't delete user from groups who previously was the jira administrator.

While deleting him from 3 groups they can't be not deleted. Though it is possible to add new group for the user and then delete it.

How to resolve the problem? 

JIRA version: 6.1.3

3 answers

What is the error you see from the UI and from the logs

0 vote

JIRA stops you from removing all the admins, you have to make sure that other people are in the admin groups before you'll be able to remove it.

Could you tell us what group(s) you are working with, what the "global permissions" page says about those groups, and what the error message you get when trying to delete is?

logs: 

172.18.2.11 813x77467x1 Admin [30/Jul/2015:13:33:36 +0300] "GET /secure/admin/user/EditUserGroups!default.jspa?atl_token=BQ15-I7GD-OYEX-YAGC%7C5b1ce60837f0ee40fcecce36dc98e59b07beddcf%7Clin&name=a.kopotko&returnUrl=UserBrowser.jspa&inline=true&decorator=dialog&_=1438252418020 HTTP/1.1" 200 17291 47 "https://jira.bank.lan/secure/admin/user/UserBrowser.jspa" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.134 Safari/537.36" "1sju13s"
172.18.2.11 813x77468x1 Admin [30/Jul/2015:13:33:40 +0300] "POST /secure/admin/user/EditUserGroups.jspa HTTP/1.1" 200 86 218 "https://jira.bank.lan/secure/admin/user/UserBrowser.jspa" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.134 Safari/537.36" "1sju13s"

While trying to delete in UI no errors appear (no changes)

I am deleting the following groups as local admin: 

jira-administrators
jira-developers
jira-users

Besides the user I try to delete, I and one more person added to jira-administrators. 

As for "global permissions" for the groups: 

JIRA System Administrators jira-administrators

JIRA Administrators jira-administrators

JIRA Users jira-users

Browse Users jira-administrators, jira-developers, jira-users

Create Shared Objects jira-users

Manage Group Filter Subscriptions jira-users

Bulk Change  jira-administrators

>While trying to delete in UI no errors appear Ok, what exactly happens - you click "remove" and get a blank screen? Returns to list of users? Returns to the user and shows them as still in the group? Are you in the same groups that you are trying to remove the user from too?

return to list of users where the user still has the groups(looks like refreshing the page). Yes, I'm also added to these groups.

Ok, that's ruled out everything I can think of, I think I'd want to raise it with Atlassian.

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