I can't delete user from groups who previously was the jira administrator.
While deleting him from 3 groups they can't be not deleted. Though it is possible to add new group for the user and then delete it.
How to resolve the problem?
JIRA version: 6.1.3
JIRA stops you from removing all the admins, you have to make sure that other people are in the admin groups before you'll be able to remove it.
Could you tell us what group(s) you are working with, what the "global permissions" page says about those groups, and what the error message you get when trying to delete is?
172.18.2.11 813x77467x1 Admin [30/Jul/2015:13:33:36 +0300] "GET /secure/admin/user/EditUserGroups!default.jspa?atl_token=BQ15-I7GD-OYEX-YAGC%7C5b1ce60837f0ee40fcecce36dc98e59b07beddcf%7Clin&name=a.kopotko&returnUrl=UserBrowser.jspa&inline=true&decorator=dialog&_=1438252418020 HTTP/1.1" 200 17291 47 "https://jira.bank.lan/secure/admin/user/UserBrowser.jspa" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.134 Safari/537.36" "1sju13s"
172.18.2.11 813x77468x1 Admin [30/Jul/2015:13:33:40 +0300] "POST /secure/admin/user/EditUserGroups.jspa HTTP/1.1" 200 86 218 "https://jira.bank.lan/secure/admin/user/UserBrowser.jspa" "Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/43.0.2357.134 Safari/537.36" "1sju13s"
While trying to delete in UI no errors appear (no changes)
I am deleting the following groups as local admin:
Besides the user I try to delete, I and one more person added to jira-administrators.
As for "global permissions" for the groups:
JIRA System Administrators jira-administrators
JIRA Administrators jira-administrators
JIRA Users jira-users
Browse Users jira-administrators, jira-developers, jira-users
Create Shared Objects jira-users
Manage Group Filter Subscriptions jira-users
Bulk Change jira-administrators
>While trying to delete in UI no errors appear Ok, what exactly happens - you click "remove" and get a blank screen? Returns to list of users? Returns to the user and shows them as still in the group? Are you in the same groups that you are trying to remove the user from too?
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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