Can't delete initial status so I can customize workflow. Edited

 

I want to add backlog as the primary status for a workflow but even after I add it I still can't delete the To Do status.

1 answer

0 votes
Ann Worley Atlassian Team Apr 20, 2017

When I tried to delete  the To Do status on my instance I got this message:

"You can only remove statuses from inactive workflows. To start with this workflow and remove statuses, make a copy of it which will be inactive. You can assign it to the project when you're happy with it."

Is the workflow you are removing the status from inactive?

 

I am in a similar predicament. The new status got assocated with deiffernt workflows and I am not able to remove them or delete the status. Please let me know if there is a any workaround.

Regards

Shivashis

It's what Ann says - you need to remove the workflows that use it from active use, and then you'll be able to delete them.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,081 views 13 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot