Can't delete attachement in Jira Agile (OnDemand)

I'm the Project Administrator using Default Permission Scheme and I am unable to delete attachments on any issue.

I've checked other questions but none of those solutions helped me.

1 answer

0 vote

Delete attachment is controlled purely by the permission scheme.

So, go to the project, check which permission scheme it is using, then go into the scheme and look at the rules associated with "delete attachment (own)" and "delete attachment (all)".  Now check your account matches one of the rules.

I can confirm that my account have both related permissions, "Delete All Attachments" and "Delete Own Attachments" but I can't still delete any kind of attachments.

Can you show us the two lines in the permission scheme, the project admin showing which permission scheme you are using, the project's role membership and what groups you are in?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,265 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot