Can't connect JIRA with github team. Any clues what to do next?

Can't connect JIRA with github team. I've tried a lot of variations of configuration, but result is always the same:

Welcome to JIRA

The request token cannot be authorized at this time. Try again later and if you continue to receive this error, contact the site administrator.

Anyone else has this sort of problem? 

4 answers


We have the same problem.

I have additional question: Does JIRA needs to be publicly available in order to be connected with GitHub, since we are still in the test phase and the test server does not have a DNS name nor is publicly available.

I'm having the same problem. I've made the GitHub account an admin to the repository (which is private), whitelisted, but am now stuck.

0 votes
Rodrigo Rosa Atlassian Team May 29, 2015


We have a blog post that might help you achieving this:


Hi All, In the blog Rodrigo suggested, there are user comments which were helpful for me to solve the issue. In particular this one: "As per Christian’s comment, when using github – I found for the the authorization callback URL, you’ll need JIRA’s Install URL NOT: JIRA_BASE_URL + “/plugins/servlet/oauth/authorize” as documented above…." So, using ONLY the JIRA_BASE_URL will do the work.

+1 exactly same situation

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