Can't complete sprint even though users have manage sprint permission

We're on 7.1.1 and some users can't seem to start/complete sprints even though they have the manage sprint permission.  Attached are screen shots of the filter on the board and then the permissions/users/roles on the two projects.



3 answers


check this:

Check the permission scheme. If it is a custom one the role Administrators may not have the permission"Administer project"

Hi, thanks for the response.  The role has both manage sprint and administer project.  That's the thing that puzzles me.  This was working fine prior to our 7.0 upgrade.

We have the same issue after upgrading JIRA from 6.4.6 to 7.1.7. User has both Project Administrator and Manage Sprints permission for all projects, the tickets belong to. 


And in the error message are listed almost or even all the JIRA projects we have (300+), which does not make sense. 

Hi Mary,

did you get a resolution for this? I have a similar problem since our organization upgraded the JIRA version from 6.4 to 7.2.9 :(

Appreciate your help!



Hi Aishwarya - nope.  I even had an issue open with Atlassian, but frankly it took so long, I think we just closed it.

Actually, I just read a follow up on a post here.  Maybe try this.  I have not investigated yet, but hopefully it will help!!



Suggest an answer

Log in or Sign up to answer
Community showcase
Published 8 hours ago in Jira

How you can achieve compact and easy-to-maintain workflows in your JIRA( Server)

This approach requires you to have the JIRA administrative rights. The main aim of this article is to help you achieve an organized, easy-to-maintain workflows in your JIRA instance thereby, reducin...

101 views 0 0
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you