Can't change the status after removing step from workflow

Hi all,

We are running JIRA 5.0.1.

So I had a workflow with a step called 'In test' and existing tickets in that status. The step was removed from the workflow in an attempt to split it into 'Unit test' and 'UAT test'.

The issue I have now is that I have 10 issue stuck in the status 'In test' and I cannot move them, I can add the step back into a draft workflow but it will not allow me to create an outgoing transition. So they are stuck!!

How else can I change the status?

regards

J

 

1 answer

Can you check if you have the "Integrity Checker" in the System Admin Screen?

https://answers.atlassian.com/questions/270057/where-is-the-integrity-checker

 

Workaround 1: You can copy this workflow and made your updates in the copy and update the project's workflow to use the copy

 

Workaround 2: Clone the issues and use the clone delete the old one.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

504 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you