Can't change "Date / time formats" Edited

I want to change date format by document:

But I can't find any configuration field:

スクリーンショット 2017-09-29 18.05.09.png
I'm using JIRA Cloud.

Is there any way to resolve this issue?

Client OS: OS X 10.12 
Client Browser: Chrome 61.0, Safari 11

I can find a console error:

Uncaught Error: RestfulTable: Init failed! The table you have specified [#lookandfeel-gadget-colours-properties-table] cannot be found.

1 answer

1 accepted

Accepted Answer
1 vote

Hi Shogo,

Are you using the new JIRA Experience?  I found that when I turned it off I saw this behavior as well.  When I turned it back on the fields came back to edit:

Screen Shot 2017-09-29 at 3.37.31 PM.png

If you're comfortable posting your Cloud URL we can check it out on our end.



Hi, Branden 

I turned on new JIRA Experience, and then I could configure "Date / time formats".

Thank you for your assist!


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

34 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you