Can't change project key in JIRA (Download) 6.2


When I try to change the project key (from within the Edit Project popup), I press the 'Update' button, the spinner spins but then nothing changes and the popup doesn't close. If I cancel and re-open the popup, the key is as it was before.

I can update the description, however.

I can't see any errors anywhere in the logs.

Can anyone help?



1 answer

Hi Richard, we have a known issue with this functionality (see here), if the project lead of this project was renamed, the project key change won't work. You may check whether this is the case.

I hope it helps.


That's the problem. Thanks!


Dear Atlassian support team, I have the same issue on JIRA v6.4.11, even when I haven't changed project lead. Could you provide any suggestion? 

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