Can't change full name with Google login credentials

Christopher Samperisi April 6, 2017

When I log into Jira using my company's Google account, I go to Profile Settings and try to change my display name (so it's just Chris and not Christopher), and it asks me for my password.

I've tried entering my Google password but this isn't recognized.  Is there a way to change my display name?

1 answer

0 votes
Ana Retamal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 10, 2017

Hi Chris! If you log in to JIRA using your Google account, it means your JIRA site is managed by Google and changes need to be made in the Google side. You'll need to contact your administrator and ask him to change your name for you.

For more info, your admin can refer to Manage Google users

Let me know if this helps :)

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