Why won't JIRA complete a bulk update of the tempo account field? I am able to select account as the field I want to bulk edit and I am able to select the value I want to update all the issues to, but the confirm screen shows a blank value in what will be replaced.
Hi James, I'm not 10% sure, but in some cases this might happens due Tempo Permissions or due a failed connection between JIRA and Tempo. For this last option you should raise a ticket to Atlassian Support, we can add the Tempo team on the ticket for further investigation.
I updated the tempo account manager role and this had no affect on the results. I did it on a subset to see if it was a particular issue type as well. I have permissions to update the accounts, just not bulk update. Not sure how to test the second issue.
Thank you for the reply.
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